Support Center

Quick help for internet issues, slow speed, disconnection, router problems, and new connection queries.

Report an Issue

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Emergency? Call: +91 9122187326

Quick Self Fix

Most issues resolve with these steps.

Switch OFF router power, wait 10 seconds, switch ON, and wait 2–3 minutes for all lights to stabilize.

If LOS is red/blinking, it indicates fiber signal issue. Share a photo of router lights on WhatsApp for faster diagnosis.

Wi-Fi speed depends on distance and walls. For accurate speed, test using LAN cable or sit near router.

On your phone/laptop: Forget the Wi-Fi network and reconnect using the password again.

If there is a temporary outage in your locality, our team will update you on WhatsApp. For urgent cases, please call support.

Faster Resolution

When you contact us, sending these details helps us solve faster.

Exact location helps us match your nearest network line.

Send a photo of ONT/router lights on WhatsApp.

Tell us when issue started (morning/evening/time).

If possible, send speed test screenshot (LAN preferred).